Sergei was extremely helpful in helping us find our first apartment in the city. He really listened to us when we described what we were looking for. He showed us plenty of great options. After we decided on an apartment, Sergei walked us through the application process.We never felt rushed or pressured. He answered all questions, helped us negotiate our rent and pushed our application through in less than a day. We signed the next day. Couldn't have been a better experience.