"Great customer service still serves the client!" That's the mantra that drives R New York's (formally, Charles Rutenberg) Licensed Real Estate Salesperson, Lisa D Ross. An indwelling principle gained by a career leading to 25-years in the legal industry's Intellectual Property law as a Senior Paralegal, in her words, "serving the client is paramount."
Operating from the substratum of client service, Lisa came to real estate with the same powerful commitment to her clients. Traversing legal to real estate, she believed that a perfect home reflects its owner's personality, and should be "tailored" specifically to their needs. She proudly states, "that's what I've found for my clients and myself at R New York-a place where I can be me and service my real estate clients well with extensive sales and rental opportunities."
New York is home! Born and raised in Brooklyn and Queens, now living in Manhattan; as a native New Yorker, Lisa's street level knowledge of the neighborhoods she specializes in is unparalleled. She believes in community and works towards matching every client's personality with the right neighborhood, building and apartment unit that makes the thought of going home joyous and relaxing; which is evident in the high percentage of her repeat clients and referral business. An expert negotiator, Lisa works tirelessly for her clients: moving mountains, crushing deal boulders, and tearing down their roadblocks, she goes the distance with her clients until they are extremely satisfied, happy, and smiling.
Lisa studied Liberal Arts at St John's University in Jamaica, Queens and is currently pursuing studies in Theology at Regents University. She loves tennis, visiting museums, movies, reading and people.