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Brokers and Landlords

RentHop’s Flex Bedroom and Home Office Update

RentHop has updated the Flex/Convertible Bedrooms Advertising Policy from the Compliance Terms to consider home offices flexed bedrooms. Effective March 5, 2024, advertisers may now advertise a home office as a flexed bedroom. A home office still does not qualify...

10 Tips for Taking Stellar Photos of Your Apartment

We all have experiences like this: as we browse through apartments on the Internet, we notice that some listings have bad photos, like REALLY AWFUL photos. While we may say to ourselves, “oh my god, I will never rent...

New Broker Fee Laws in NYC – 2020

UPDATE August 10, 2020 - In light of the legal battle currently being fought over the legality of the new broker fee rules, a NY State Court has temporarily barred the new broker fee rules from going into effect. ...

Accuracy Deposit to Reactivate Suspended Agents

After an agent violates our advertising policies, we suspend the account and remove all of their listings and Pro Credits.  Agents who are reinstated may be asked to provide an accuracy deposit towards their advertising fees to guarantee accurate...

Ghost Banning To Stop Real Estate Broker Spam

Back in 2009, Lawrence and I were speaking with one of our early investors about spam messages. Specifically, Craigslist postings at the time were full of low quality ads, and for anyone with a legitimate apartment, they would...

Bad Brokers: Charge Fine or Ban Account?

Our team frequently discusses how to best handle compliance measures related to inaccurate advertising. After posting a fake or misleading listing, our algorithms and support staff catch or flag the incorrect advertisement. Our Compliance Team corresponds...