Hela has been living in NYC for the past 17 years with her family. After working for over ten years as an operational manager for a diamond firm Hela went back to school and earned her MSEd specializing in Special Education. Her experiences working with children and their parents in the private and public schools system helped Hela developed a strong sense of assessing one's needs and providing them with an outstanding service.
Hela has always been fascinated with the NYC dynamic real estate market and its challenges. Throughout the years, Hela developed an excellent understanding of the diverse cultural neighborhoods of Manhattan.
"I remember renting our first apartment, it was a scary and confusing process. I want to help my clients to go through this process with confidence and ease. With my strong work ethics, the ability to listen and identify clients individual needs, and enthusiasm for customer service I am confident I would find my clients their dream home"
Hela is looking forward building a trusting and long-lasting relationships with her customers that are crucial to creating lifelong satisfied customers.
I live the in west coast and my son attends college in NYC. After walking around the city for several days searching for a new apartment for my son, I found Hela and she was honest and professional from the beginning until my son obtained his new apartment. Had not been for her, my son wouldn't have been able to find his place in the right location and a safe building. I'm very thankful to Hela and recommend her. Thanks, Hela!
I can't recommend Hela highly enough. Her hard work made the entire process of renting an apartment painless -- her recommendations were spot on; she only took me to places that both fit my needs and were very nice; and she was knowledgeable, helpful and very straightforward about the pros and cons of the apartments we viewed. When I move in the future, Hela will be the first one I call. I am very grateful to her for all of her help.
Where do I start? I was a little apprehensive contacting a broker since I had just moved to NYC and had heard awful stories about how brokers try to take advantage of you.
Hela was the complete opposite of those stories and more! I found her through one of those apartment rental websites and she was the only broker that answered my phone call. I told her what my husband and I were looking for, I sent her the listings we had found and we scheduled a meeting for her to show us some apartments.
We ended up choosing a place that Hela found for us, she was very attentive to what we wanted, didn't push us into making a decision and she was with us every step of the application process up to signing the lease.
I also need to mention that she quickly responded our questions through texts and emails, which is very important when trying to get an apartment in the city :)
I recommend her to anyone that even mentions wanting to rent an apartment in NYC! We couldn't have been luckier to have had Hela as our broker and I am so thankful she found us exactly what we wanted!
Hela was great! She found us exactly what we were looking for and was extremely efficient at locking down the apartment. I would absolutely recommend her for anyone looking in the NYC area for apartments! 5/5 stars.
Hela was really helpful and reliable across the "finding-the-right-apt" process. She was always there on time and tried to genuinely understand what I am looking for.
The apts we've visited reflected this and finally I've found my current home with her help!
Really supportive and kept her promises in every regards.
Hela Erez is an excellent broker - she is honest with her clients and sincerely cares about finding the best apartment for their individual needs. She has great connections with top-notch buildings and is willing to try to work with the buildings to work out optimal rents and payment structures. She is always on time for appointments and is very organized.
Hela was the only broker I worked with who showed me apartments that were top contenders for my move. The only reason I didn't rent through her was my current building ended up lowering my rent when it came time to renew my lease, so it made sense economically to stay. I will be working with her next time my lease is up.