Never responded to my inquiry.
My roommate and I have been apartment searching since June and we wish that we found Ruby sooner! She responded almost immediately to our inquiry and was readily available to us throughout this entire process as first time renters. No matter what the question or situation she was able and willing to help. She worked with us and found the easiest and most efficient way to accommodate our needs and we could not be happier with the apartment she helped to get us in. If and/or when the time comes to move I would definitely contact Ruby again for another place. Thank you Ruby for all your help!
Ruby was so attentive and patient with me as a first time renter. She was always available, honest and responded promptly. She definitely made this a smooth process for me and you won't regret working with her. I was discouraged at first when my application was turned down with a previous broker but she reassured me that she would find me a place that I loved and that I wouldn't have a problem and she came through ! Signed my lease yesterday and I definitely recommend her!
Rapid, courteous response. Did not have much contact with the agent, found a place before scheduling a viewing with her.
Estefania,
September 2016
For being a first time apartment hunter I was scared and overwhelmed by the whole process. However I had Ruby and it was the easiest thing I've ever done. She was available for me even while she was on vacation. If I was to call with a question or concern she was returning my call that day with the answer. There never was a day that went by we didn't talk about what the next step that had to be done was. She is a very hard worker and she made me feel like I was the only person she was working with. She was so sweet and so helpful and just amazing all around. If your looking for a great realtor call Ruby!!!
Beyond what I expected on my first time looking for an apartment. she knew what I wanted and even gave me great advice as far as my budget. wonderful and professional, from the first phone call I knew she had my best interest at heart. thank you Ruby you are a great help.
I don't normally write reviews unless my service or experience has been really terrible or really exceptional. In this case, Ruby far exceeded my expectations. She reached out to me regarding an apartment I'd seen on this website but after talking to me for just a few minutes, she got a feel for exactly what I was looking for. The first apartment she showed me was the winner. I can't even begin to express how grateful I am that the process between the initial apartment viewing and my actual move in was so easy and seamless. Thank you Ruby, for your patience and your expertise!
Lissett Lazo,
September 2015
Never responded to my inquiry.
Anthony Campagna,
September 2015
We contact each other, however had late responses or none at all.
Juan Nieves,
September 2015
Very honest (maybe too honest at times) but very fair. Kind, polite, and very friendly. Very knowledgeable.
You will have an extremely hard time finding a better agent than Ruby. Her rating is as high as it is for a reason. She has an extremely high level knowledge of the real estate industry and she dedicates herself to finding the right apartment for you and your budget, all the while making the whole process as smooth and painless as possible.I had previously contacted Ruby about an apartment but it had just been rented. Despite this, Ruby went above and beyond to make an appointment with me to show me similar apartments that meet my criteria. She kept in touch with me during the holiday season to keep me updated on vacancies and to answer any general or specific questions I had. Now I'm happy to say I have an apartment that is everything I've asked for and more thanks to her.Ruby is nothing short of amazing. She will definitely find the right place for you and make the whole apartment hunting experience worthwhile.
We have communicated be way of telephone. Her responses have been very prompt. We will set up an appointment then we'll meet face to face.
Born and bred in New York, Ruby really understands how the city works and has an amazing read on client expectations. It was after our first meeting that Ruby pinpointed a perfect match in Rego Park.How she finalized everything was nothing short of exceptional. Though not technically a leasing agent for this building, the apartment's management company trusted Ruby's judgment and allowed her to help me apply. After that notice she turned in an application in less than 24 hours and the whole process was done before I knew it; signed for the place in less than a week.
I didn't end up renting a place through Ruby but I could tell very quickly how professional and caring she is towards her clients. She knows the areas that's she's serving and was actually very helpful in making a decision on where I should live. Unfortunately, I was under a time restraint and had to go with another broker but I would definitely work with Ruby again given the opportunity.
Jonathan Cervone,
May 2014
Ruby was nothing short of excellent. I was given a one week notice to relocate and knew I would need a quality broker to work on things for me while I was out of state. Ruby responded to my sense of urgency and made things happen. She was professional and understanding throughout the whole process and is well-worth the investment to ensure a smooth transition to new housing. Very impressed.
Ruby responded to my query although she was away. She was very nice when we talked on the phone so I recommended her to my friend who's looking for a place to rent.
Ruby was great! She responded to one inquiry I had, but showed me a number of options she had available in the area. She listened to what we were looking for, was honest and willing to answer any questions. After checking out the area, I called and left a voicemail asking to move forward on the apartment. She was willing to meet us on a Sunday to fill out the application! She has been nothing but stellar! Hopefully she works on selling homes as well because we'd like to work with her again!
My experience with Ruby, thus far has been nothing but stellar! She knows the market and is extremely proactive in finding an apartment that fits your needs and wants.
Kate Santa,
November 2013