Jobs

RentHop - Jobs

We're Hiring!
No matter where you're moving to, finding a new home is hard. We're making it better. Join us on our quest to modernize apartment rentals.
To apply, please email your resume to [email protected]. Please include the title of the position for which you are applying in the subject of your email. All positions are for our SoHo, New York office. Playing NYC volleyball is a plus but not required. Also, if you are a current college undergraduate or a graduating high school senior entering a college undergraduate program, consider applying to the RentHop College Scholarship. Those who have an interest in marketing, business development, PR, or engineering are also welcome to accept an optional internship with RentHop.
Business Development and Corporate Communications Assosicate
We have many years of rental and sales data combining housing inventory listings, consumer inquires, and manager interactions, including payment participation and retention. Over the years, our client base has grown more diverse and multi-national. Participants in the New York City real estate ecosystem must cater to the growing segment of international consumers, as well as the landlords and brokers who serve them. We need a statistical data analyst who can lead a series of high impact projects leveraging the vast amount of information we’ve collected.

We intend to use any findings to revamp our growth and pricing strategies. Tasks include interviews and focus groups with clients to test demand elasticity, computing customer lifetime value under different acquisition strategies, identifying and tracking differing metrics across differing cohorts, and optimizing our pricing packages to maximize customer and company value.

Immediate projects include analysis on the effectiveness of our VIP programs, including the marketing, pricing, and promotion strategy. We will experiment with various subscription plans, bulk packages, and seasonal discount offerings, and craft unique positioning statements for each market segment. We will also test FX sensitivities by catering to BTC and foreign buyers, starting with Chinese translated versions of our English content. We will attempt to approximate net promoter scores and overall brand strength by actively participating in online communities and forums.

The scope of work also applies to internal project tracking and task prioritization, assigning sales and operations resources to assignments for new clients. Experience with CRM software such as HubSpot is a plus.

Requirements Include:
- Masters Degree or higher with knowledge of corporate communications, public relations, or marketing
- Bachelors Degree or higher with knowledge of foreign languages or foreign literature
- Very familiar with local NYC college and student groups, as we well as recent college graduates residing in NYC.
- CRM Experience: Client tracking, deal pipeline creation, churn calculation, CLV calculation
- Fluent in Mandarin, deep knowledge of Chinese / Taiwanese culture, to translate website content and provide client support for our targeted foreign real estate buyers. Chinese webapges requires native proficiency in traditional Chinese characters. Familiarity with local social and sports clubs for recent graduates of East Asian decent is a plus.
Business Intelligence Analyst
Every week, tens of thousands of messages flow through the RentHop platform in the form of emails, text messages, website notifications, and mobile app chatting. We need a statistical data analyst who can diagnose and improve the level of engagement between renters, landlords, real estate brokers, and property management companies.

We intend to carefully measure all aspects of the appointment scheduling funnel to track specific metrics such as median and mean reply times, reply rates, and statistics after conditioning on specific behavior and actions. We later craft incentive systems to reward desirable behavior and ensure that only well-behaved market participants will receive a high return on investment for using our platform.

Immediate projects include computing response rates to initial apartment rental inquiries and tracking the response rates in a daily time series. We will then design a series of experiments and A/B testing to incentivize the marketplace participants to reply in a more timely or more consistent manner. We will create algorithms that can impose restrictions on managers regularly do not satisfy our participation criteria. We will also manually review recent conversations and flag both successful and unsuccessful apartment scheduling attempts. The engineering team will work regularly with the statistical data analysis team to build an autonamous engagement management platform based on supervised machine learning techniques.

Other tasks include managing the corporate communications, inbound marketing, and original content hosted on RentHop and external media websites. The statistical data analyst will reseach potential avenues of inbound marketing and manage a small team of content creators to fill gaps in our consumer data coverage.

The scope of work also involves process analysis on daily support and operations tasks, including a review of our customer service and issue-tracking systems. Experience with existing ticketing systems such as ZenDesk is a plus.

Requirements Include:
- Masters Degree or higher with knowledge of marketing or corporate communication
- Bachelors Degree or higher with knowledge of international marketing and consumer psychology
- Familiar with local NYC college and student groups to network and hold focus groups to build tools for graduating and relocating professionals
- Analytical Experience: Knowledge of Excel, basic SQL, and fundamentals of Bayesian classification
- Able to recruit and build a team of customer support, college outreach, and content creators to compile and gather data on college campuses, local neighborhoods, buildings, and property management companies.
- Willingness to devour copious amounts of caffeine to get the job done during crunch times
Sales Lead
We are proud of having bootstrapped our way to profitability without a venture round (of course, we love our supportive seed investors). We have a proven product market fit and revenues that fully fund our salaries and operating expenses.

However, our income sources originate from inbound requests or self-serve web purchases. It's time we grow a dedicated sales team and we need someone to lead it! We have clients paying as low as $30/mo and some many orders of magnitude more than that.

- Experience in small business sales (5-50 person companies).
- You are resourceful and able to tackle any problem (even if you have no expertise in it). You're comfortable wearing many hats. You are not afraid to make cold calls.
- Expected to work out of NYC with trips to Boston, Chicago, and other growth targets.
- Product is already used by thousands of paying clients small and large.
- Our engineering team is at your disposal to make product improvements. A healthy sales and product feedback loop is essential!
- Fully salaried with potential for competitive bonus and commissions.
Marketing Lead
We spend far too much on Google Adwords and FB marketing with little optimization and not nearly enough intelligent targeting. We know we can do better. Join and take over the sizable marketing budget and lead our expansion efforts to Boston, Chicago, and the rest of the nation. We're open to many creative ideas! For example, you could:

- Grow and lead a team of bloggers passionate about real estate.
- Work with our designer to generate revamped offline and online creatives.
- Collaborate with our PR firm to help spread the word.
- Propose anything wild or crazy; it beats giving more money to Google and Facebook.
- Bonus points if you want product management or business development responsibilities.
Full-Stack Engineer
RentHop is trying to revolutionize the way people find, see, and rent apartments. We're looking for an engineer to help us build and improve our product.

- You're passionate about technology, development, algorithms, and data.
- You can take a product idea and run with it, making adjustments and improvements along the way.
- You know Python, PHP, JQuery, and MySQL (or comparable technologies). You're comfortable learning new technologies and applying them right away.
- You're detail-oriented, but not afraid to ship fast.
- You're comfortable working in small teams (the founders will be coding along with you).
Mobile Engineer
Let's modernize the apartment hunt and actually leverage the smartphones we all have in our pockets. This Summer alone we'll serve millions of mobile pageviews and match tens of thousands of landlords with new tenants.

With your help, the days of phone calls, email tag, and endless hassle will be over. We can roll out the first real estate on demand app that millions of people will use for finding, scheduling, and leasing apartments.

- Version 1.0 of our App is released in beta.
- RentHop Mobile will be far more than a simple form factor port of the desktop site.
- Our current mobile web traffic splits 60% iOS, 35% Android, and 5% other.
- Server components are already in place, but we'll build new APIs that make your life easier.
- Work remotely from anywhere, or stop by our NYC office anytime.
Benefits
- Solve big problems - help people find a home they love.
- Flat structure
- Amazing office space and amenities in SoHo, NYC.
- Whatever equipment you need (4 monitors? Laptop? Beanbag? Tea shots?)
- Daily team lunches (but you can Seamless whenever).
- Competitive compensation and benefits.
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