Is it a bird? Is it a plane? No, itâs Yelena! Finding an affordable apartment in Downtown Manhattan within 5 days from a faraway city is next to impossible. Yelena made this whole process extremely smooth. She always responded immediately to my queries via texts, emails and phone calls. Even during her meetings, she communicated about when she would be free. I felt very comfortable talking to her over the phone about her listings even before I landed in Manhattan.
She has always been transparent with all the fees associated, timely, professional and humble. She understood my interests and circumstances, my strengths and weaknesses for my application and advised me how to make it stronger to get it approved.
Last but not the least, I found a good friend in her. She told me her story and I told her mine during our walk to respective subways. On the day of lease signing while coming directly from the airport the latch of my big trolley bag broke. Yelena, dragged this bag for a block to help me after the lease signing was over. New York, where act of random kindness is difficult to spot, Yelena is one of the best licensed real estate agents and a good human at heart.
In summary, 200 listings, 20 brokers, 12 viewing, 3 applications and Yelena is the single winner for me!
Wow 2000 broker fee...for a 1550 apt w no kitchen and 3mos sublet on top of off that
Yelena is very responsive and clear with the necessary details.
Yelena was incredibly curt and rude during our e-mail exchanges. I gave her a time that works for me to show an apartment and she confirmed that time works. When that time came, she told me that there was no showing at that time anymore because I didn't confirm that morning. She never asked me for a confirmation and when I told her this, she responded with "You did not schedule or confirmed appoinment and blaming me for not being where you want me to be? Anyway no problem. Good luck." Maybe she is nicer in person, but just through e-mails I really did not want to meet her in person.
I'm always happy to find efficient people like yelena. Thanks to her I have New home. She was very quick and responding my messages, very helpful and straight to what exactly
Yelena was extremely helpful with our apartment search and moving process. We lost the original apartment that we saw through her but she followed up and found us another right away!
Yelena was so helpful in getting my roommate and I an apartment. We actually took the first one she showed us! She also helped us through the application process and was refreshingly honest. I'd definitely recommend!
I inquired about an apartment with Yelena and it wasn't an initial match. She messaged me a week later with something that did match and showed me the apartment twice and I ended up signing for it. She was always on-time, helpful with questions, and generally a good agent. Very quick to respond and helpful after move-in, too.
We met Yelena last year and she had some good listings but they were above our price range. At times we felt a little pressured but we knew she meant well. She does work hard though.
Thanks for showing up some great options.
Although Yelena responded to my initial inquiry email, she didn't take the time to confirm my apartment requirements (my profile was out of date) and promptly told me to "try other brokers". Through Yelena, I learned to keep my profile up-to-date, but there are lots of "Hall of Famers" on Naked Apartments who are real professionals, so there is no need to deal with someone who isn't.