Living in Manhattan for over a decade, I was skeptical about using a rental agent, especially after failing to find a place with 3 different applications and other agents. I can now say I was completely surprised, and it was all because of Arthur and The Rosen Group. They were incredibly attentive, professional, and seamlessly available throughout my hunt. What truly impressed me was the detailed market knowledge, the connection with the buildings, their incredible synchronization and effectiveness; it was actually a masterclass in teamwork from which I learned a thing or two about efficiency and client service. Arthur and his team worked for me tirelessly and thanks to their efforts, they immediately found me an apartment that met my criteria and desired location (Tribeca). Arthur is an amazing person in general, kind, funny, and honest. You don't find too many people with such a heart and genuine nature here in NYC. He truly listens to you and, together with The Rosen Group, will work their butts off for you. When I move again, I will definitely contact them for another smooth hunt. I am going to recommend them to anyone who brings up the NYC apartments topic anywhere, anytime.