I found Keyan through RentHop & I can say all of the other reviews are accurate. He is transparent and an expert. If you are going to use a broker I would not recommend anybody else. He also gives away 300 dollar gift cards for referrals. The place he found me on the UWS is fantastic.
My husband and I had our time wasted with two other brokers before we finally stumbled upon Keyan. Hours of our weekend gone and I was just so livid. We had already been run ragged through the city on bait and switch listings with broker's who had less knowledge of their own profession than we did!
Here is the test: You ask the broker the exact address of the apartment you are seeing, if they dance around and say "just meet me on 14th and 2nd" they are full of it and are just baiting you to show your TOTAL CRAP.
All the advertisement's and photo's Keyan posted were real, everything we asked him to show us he showed us that actual apartment and if it was rented before we had a chance to view us he told us in advance. He made all of the fee's clear to us ahead of time and we were just so relieved after going through two jokers that we found Keyan.
Keyan was the FIRST broker who didn't try and push up our budget, or bait and switch us with fake listings. The pictures of the apartment's he sent us were what he showed us. I have nothing but positive things to say about Keyan he was there for every step of the process. He knew the market and provided valuable insight and we are very happy with our place in Murray Hill.
Lauren Critelli,
February 2016
I found Keyan after being extremely perturbed with another broker. Evidently "NO FEE" means that there is no fee, until the lease signing where they try to slap you with a 10% fee.
From the get go Keyan explained the fee's and how "no fee" wasn't possible when working with a broker unless the fee was being paid by property management. He showed me some no fee's and some one month's fees and was honest about everything up front even if it was what I did not want to hear. I ended up taking a place which was one month's fee but I can honestly justify paying the fee because from finding the place to the application process I could not have done it alone, seriously. He was there every step making sure everything was kosher.
John Whalen ,
January 2016
Keyan is the BEST! He was literally there every step of the way, twice I texted him after midnight and he responded within 5 minutes. My roommate and I were so anxious about finding a place but he told us we had time and we didn't need to be scared, he literally is the opposite of every other broker that puts fear into you so you make a rash decision. Even on the day of moving we were scared we would get fined by the movers so Keyan personally went and opened the apartment for us and coordinated with the super to have the door open. If I ever have to move again I am NOT contacting anyone else.
Rochelle Meyer,
January 2016
My partner and I moved from Miami and we came up to New York a month before our move in date to hopefully find an apartment in one weekend. After hearing all of the horror stories my friends had told me about dealing with brokers I found myself constantly waiting for Keyan to throw in the "but" or slip into the conversation that the place we were looking at was not the price listed ETC.
It never came! Keyan's honesty was refreshing, his knowledge of the area and building didn't waste any of the time we didn't have in the first place. We viewed 5 places and when we narrowed it down to 2 places Keyan took us back to both of them to have another look I expected him to pick the apartment which had the heftier price tag, but he did not. Overall we could not be happier with how the process went.
I give Keyan a 10/10, after using Triplemint, I would not recommend any other company, or broker.
Keyan delivered on all of his promises and was transparent and patient in the process. I am used to the broker showing me a few awful places then two good ones in a higher price range and being extremely pushy and pressuring me to take the most expensive one, none of that, he showed me 6 places and was not pushy but for sure knowledgable (also super energetic). Most definitely would recommend him and use him again, not your typical broker experience at all. He can talk a little fast but I am from Missouri and most of you New Yorker's speak too fast for me.
Coleman Mittan,
October 2015
I was honestly a little bit skeptical since Keyan did not have any reviews when I contacted him about renting my place on the UES and I had already toured with two brokers who had promised me something different then what they showed me. When I spoke to him on the phone he explained that he worked for Triplemint and that they preach transparency and they are not following the traditional model of bait and switch etc. but I still didn't really believe him because all of the agents literally promised me the WORLD over the phone... That was until I actually met Keyan in person.
Keyan was patient and honest there was no high pressure sales tactics there was no bait and switch. This was the first time I remotely enjoyed actually looking for a place. Every and anything else you can get from an NYC broker is a bonus but he also showed me 7 places over two tours and all of them were within what my girlfriend and I were looking for without wasting our time... I really don't have anything negative to say, positive experience, hassle free, and a great apartment. thanks keyan
Michelle Herman-Smith,
October 2015
