The Northeast is no stranger to the cold, and New Yorkers know how to stay warm in the winter months. However, bundling up inside isn\u2019t always an option for those who live in areas with poor heating. Each year, renters across the city fall victim to inadequate heat and hot water in their apartments.<\/p>\n
Despite the NYC Heat Law, many landlords do not comply with heating regulations, resulting in many tenants reporting their buildings to 311. Each winter, RentHop analyzes the frequency of these calls throughout buildings, neighborhoods, and boroughs, finding that certain areas receive more heat complaints than others. Areas like Pelham Parkway (Bronx), Flatbush (Brooklyn), and Little Italy (Manhattan) continue to receive a high volume of heat complaints. The following describes where renters are more likely to be left out in the cold.<\/p>\n
Key findings from this year\u2019s report: <\/strong><\/p>\n <\/a><\/p>\n Landlords in New York City must provide heat for all of their tenants from October 1st through May 31st. This period is referred to as the \u201cHeat Season.\u201d Heating requirements<\/a> include:<\/p>\n Many buildings in the city do not provide adequate heat for their residents, with some addresses receiving significant numbers of complaints throughout the Heat Season. Buildings like 957 Woddycrest Avenue<\/strong> and 932 Adee Avenue<\/strong> in the Bronx received hundreds of complaints this year.<\/p>\n Surely, when tenants are suffering, they make dozens of complaints each day to 311. Therefore, to accurately measure the number of days a building goes without heat, RentHop grouped the heat\/hot water complaints by address and created date. Complaints filed on the same day regarding the same building are considered one unique complaint. From Oct 1, 2022, the start of this Heat Season, to Jan 10, 2022, the city received 117,315 unique heat complaints, 24.7% higher<\/strong> than the total unique count of 94,033 in the same period last year.<\/p>\n To fairly rank the neighborhoods, we further normalize the data by dividing the number of heat complaints by the number of renter-occupied units in a neighborhood retrieved via the 2021 American Community Survey<\/a> (homeowners can control their heat and are therefore excluded from this study).<\/p>\n The map below illustrates how “cold” each NYC neighborhood is. The darker the shade, the more heat complaints per 10,000 renter-occupied units a neighborhood has seen this winter. Click on the neighborhood to learn more.<\/p>\n\n
Heat Complaints by Borough<\/h2>\n
The Bronx<\/u><\/h3>\n
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Brooklyn<\/u><\/h3>\n
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Manhattan<\/u><\/h3>\n
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Queens<\/u><\/h3>\n
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Staten Island<\/u><\/h3>\n
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When Does the Heat Season Start?<\/h2>\n
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Mapping the 311 Heat Complaints by NYC Neighborhood<\/h2>\n