Diana was referred to us by a former client of hers. I contacted her in January but we didn't actually meet until July. Throughout those months, we were in touch via emails, which she promptly and precisely answered. We were so appreciative of her communications, the most important of which advised us on the requirements and documentation that would be (most likely) needed to submit rental applications. When we did meet with Diana, she had a thoughtful list of apartments for us to view, all of which satisfied our set of specifications. We thought we would need 3 days to find a place--we were finished in 1 1/2! Her expertise is invaluable.
As a person, Diana is kind, patient and soft spoken. She listens and considers and advises in order to help with the decision process. She is lovely and we cannot recommend her highly enough.
We were nervous renting in NYC for the first time and at short notice, but Diana was able to find us multiple apartments within our budget and location in just a few days. She also was very understanding of our maximum rent and never tried to push us to up the budget, not to mention friendly, professional and considerate.
Diana is THE best real-estate agent I've worked with! She's a master of all she surveys in the Midtown area and beyond, incredibly efficient and extremely affable too. When I first told her my apartment requirements, I was concerned I was being unrealistic.
But I need not have been, because the very next day she set up 4 back-to-back appointments with the leasing offices of buildings that exceeded my expectations! She is punctual, patient, very responsive and was meticulous in telling me precisely what documents I'd need to bring.
She is a consummate professional, and even stayed longer than planned just to help me apply for my preferred apartment in person. I only wish I'd reached out to her sooner! You simply cannot go wrong in picking Diana as your agent. I am confident she will prove to be a tremendous asset in your apartment hunt.
Diana was lovely to work with, and was really helpful with finding my first apartment. She was very thoughtful, provided me with information on renting an apartment in NY and explained the process. She made sure to understand what I was looking for prior to the viewings, and showed me many options that were within my budget and matches my specifications while suggesting other units that she thinks were suitable. They were all bright and beautiful spaces, I could tell she is very familiar with the area. She is also extremely responsive to texts and emails, and followed up with the management company with any questions I had immediately even after signing the lease. I would highly recommend Diana.
Diana was extremely helpful in my apartment search and made the process very easy for me! She found an amazing apartment very fast, and made sure to handle all of the paperwork very efficiently! I would definitely recommend Diana to anyone looking for an apartment.
Diana Pfaff is a fantastic broker because she is a passionate professional who delivered to us everything on our ' must-haves' list! Because we were relocating from San Jose CA to NYC, I initiated contact via email. As our trip to NYC to find an apartment in ONE weekend approached, Diana called me to make sure she understood exactly what we needed to make our new location feel like home. As we visited possible apartments in person together, Diana was keen on listening to how we felt about the spaces we saw, and reconfigured the viewings so our time was never wasted by seeing something we wouldn't have wanted. Diana walked with us every step, literally, and when we found our place Sunday afternoon, paperwork was ready Monday morning. We knew what we wanted and Diana Pfaff stuck by us, tolerated my sarcasm and my husband's tall orders. My husband, our dog and I could not be more thrilled and thankful. We highly recommend Diana Pfaff.
Diana was so helpful in coordinating our move from California. She was very responsive and had many options for us based on our requirements. She even helped us negotiate cost after we decided on a property. She is awesome.
Diana was such a pleasure to work with! Not only was she extremely responsive to our emails and calls, but she also took the time to really understand exactly what we were looking for in a new home. She is extremely good at what she does, and it was a pleasure working with her to find the perfect option for us. We could not have done this search without her! I would absolutely recommend her and look forward to working with her in the future.
