Lovell (and his team) were super easy to work with. They were patient, helpful and super accomodating. Lovell is the kind of person who will literally go out of his way to help you out (like, literally driving out of his way to drop of keys). Would definitely work with them again if the opportunity arises.
Overall very good experience working with Lovell and his associate Chris to find an apartment on short notice as my husband and I are relocating back to Brooklyn from San Francisco. We knew our budget and target neighborhood, and he took us to see the apartment we inquired about plus one more that we had not seen online. He really knows the neighborhood and is definitely good at getting to know folks he works with to understand your needs. We loved the second option he showed us and have just signed our lease there. Lovell was very helpful in meeting our needs and helping us work with the landlord on a lease we were both comfortable with. We can't wait to move into our new place!
Nora Rodriguez,
December 2017
Just wanted to take a moment to thank Lovell for all his help and tenacity. After a grueling search, Lovell was able to find us a great apartment and negotiate the ideal situation (indoor parking and storage!)It was a little tenuous at fist, but through no fault of his. Apparently, the listing agent went on vacation and no one was able to answer some very pertinent questions. But.. as soon as she returned, he was able to get us the needed information and put together the deal.Thank you for all your help. You are a gentlemen and a true professional.
Lovell was great! He was extremely fast at responding to my emails, even late at night, and I was able to meet up with him to see a few places. Unfortunately I didn't come to town at a good time (a little early to find something for my move in date) but he did his best to accommodate me. He even showed me around the neighborhood for a little while so I could see what it was like. Ultimately I rented an apartment from Lovell but it was from no shortcomings or mistakes on his side. I would highly recommend him to anyone!
Incredibly rude over the phone. He's no manager or "real estate agent," that's for sure.See for yourself: https://instagram.com/dukeramsay/As scummy as they come.
Lovell was very helpful in finding a place for us to rent. He accommodated all our needs, and was very flexible as well. Overall a great experience.
Aleksandra Novikova,
April 2015
Lovell was respectful, fair, and professional. I was comfortable working with him and assured that he would do the right thing at every turn; which he did.I recommend Lovell to everyone looking to find the right place with a highly professional, reliable, and responsive agent.
Lovell was a real pleasure to work with: quick, courteous, and responsive. We contacted him at 2pm on a weekday and he made himself available to show the place by 9pm. Not only that but he found another property in our parameters which was cheaper and suited us better. By 11pm that night my roommate and I were all set and beginning our paperwork. Five days later, the lease was signed and the keys were in hand.I would, without a doubt, work with Lovell again and recommend him to friends
Christian Scarlett,
January 2015
Lovell is a highly skilled, professional and indeed a passionate real estate agent with characteristics that one may not find all in one individual. He is honest when he is asked to give an opinion about pros and cons of renting, he is patient as he proceeds in making a deal or seeing our financial concerns, he is supportive as he represents his client. He makes you feel that he is a member of your family. I was down in the dumps about finding the perfect place and he didn't give up on me and my family at all. I even stopped looking and he kept looking for me then I found my perfect place!!!!
DO NOT USE THIS COMPANY, especially Lovell Ramsey. Renting an apt through this company was one of the most awful experiences I have EVER gone through. They play a lot of games and omitted a lot of details that were extremely important and almost cost us our apartment. I was looking for an apt that could take my large dog and had parking. I was told the property manager was spoken to and approved the dog and parking was included. It took 3 days of back and forth before we were told everything we wanted was approved and we were scheduled to sign the lease. I asked to see a copy beforehand and also to sign the lease at the property managers office, since it was much more continent for us. I was given a very hard time about seeing the lease and just felt like Lovell was very sketchy.I finally received a copy from the property manager herself, in which she tells me we are meeting at rapid realtyâs office and not hers to sign the lease. I called her and she tells me that Lovell never discussed meeting at her office, but I have a text from him confirming we are. I then start to read the lease and find out the parking was given to us for 1 year free but next year, not only is it not included, but it will be an extra $250 A MONTH! Then I find out that Lovell bullied the property manager into giving us the spot behind our building, by claiming it was a deal breaker, in which she made our super move his spot for us to have. I NEVER SAID THAT! I told them, if it was possible then I wanted it, but definitely not at the expense of pissing of our new super. The best part of all of this however, was finding out that not only did the property manager NOT KNOW I HAVE A DOG, there was also an extra $500 pet deposit I was never told about!!!So now I ask myself WHAT DID HE ACTUALLY DO FOR US, because everything he basically told me was LIES! So I bring all of this up to Lovell and he just apologizes and claims they were MISCOMMUNICATIONS!! I start to get heated and ask for his bosses number to discuss the problem and he refused to give to me and got extremely nasty with me on the phone. I had a friend of mine call to calmly discuss compromising on the fee agreement, since we now have all of these extra expenses and I felt he didnât owe the amount of money weâre paying him, and he told her absolutely not and claimed that I have no manners and he didnât appreciate being spoken to so disrespectfully. I just wanted my apartment and didnât want to deal with his c**p anymore, so I conceded, paid him, and just asked that he not be at my lease signing. The whole process was just way too stressful and ridiculous.Anyway, if you also want to see for yourself, go look at his Instagram âlolexincâ, where he claims he is the owner of the company but he is actually just the manager, he puts up pictures of his clients without their permission (I thought our photo was going on the company website, not his personal social media account), and posts conversations with clients which are very rude. For example he put up a picture and commented âWhat will it be? $4500 per month letâs make up our minds itâs only a window and itâs not a wedding dress. If you want it take it. forget about the view.â Talk about disrespectful!! And I bet that woman doesnât even know he put that up.
