It was a pleasure working with Libby, whose knowledge of the NYC rental landscape and willingness to see things through made my experience working with her the best I've had to date with any broker. Libby was responsive via renthop and her listings were legitimate and as described. She worked with me to determine my budget, preferences, move-in dates, and preferred neighborhoods and crafted an afternoon whereby we saw several different buildings and around a dozen different apartments. When I found a building I liked, Libby was instrumental in negotiating with the building to lower the rent and change the move-in date to better align with my needs. All in all Libby made moving this time around a painless experience, got me the apartment I wanted at a lower price point than I thought possible, and proved an invaluable resource in navigating the NYC rental landscape. I wish my process started with Libby (thought it did end with her), and I would highly recommend her services.