Kyle was, and continues to be the MOST helpful broker I've ever met and worked with. His personality is warm and cheery and he goes above and beyond the call of duty. I feel comfortable reaching out to him not only with questions about our rental but also questions about just living in NYC for the first time. He has done so much to help me and put me at ease throughout the whole rental process. I couldn't have asked for a better agent. If you need help finding a place, want an agent who will tell you the truth and not what he thinks you want to hear, and is easily accessible, Kyle is hands down your guy so don't bother looking elsewhere!
As anyone who has ever gone through the scramble of trying to find an apartment in New York City can attest, it is no easy feat. The time window is small (the windows in each apartment even smaller), the spaces go quickly, and it can feel nearly impossible to find a place that one can happily call home. Enter Kyle Graae, our representative from Bohemia.
Throughout my searching, I met agent after agent whose emotional investment was sparse at best. One gentleman who showed us around properties wouldn't even take his Air Pods out, and gave us a flippant, "So you in, or what?" after we viewed one of his properties. This seems like a caricature from a movie in description, but it is a common attitude taken in a market where agents are showing a large number of people a large number of properties. In most cases, you are just a potential buyer, not a human being with specific and nuanced housing needs.
What is unique about Kyle is that there is a genuine interest in finding you the best possible home. He takes the time to show you each property with care, discusses the pros and cons with you candidly, has a seeming eternal well spring of patience, and is always excited to dig up any properties that might fit your needs. The fact that he went out of his way to traverse multiple boroughs on more than one occasion speaks volumes to his dedication to his craft and his exceptional sense of service to his clientele. I can't adequately explain how comforting it was knowing we had someone doing the detective work for us in finding a property when we were busy with our jobs and a myriad of other obstacles.
Despite several "misses" in our search, never once did Kyle get short with us, nor did he show the slightest hint of frustration. He had an "on to the next" mentality that assured me that we would find a place we loved. After searching throughout Brooklyn and Manhattan, we finally found our space, and the closing procedure was made seamless. We didn't have to badger him for information; he was always diligent in keeping us in the loop. Closing was an utterly stress-free process thanks to him.
Kyle was proactive, enthusiastic, intelligent, and caring. Simply put, he is a rarity in New York, and I would venture to say, anywhere else.
Nathan White,
December 2019