Ross was very helpful in our getting our apartment. He arranged a late viewing to accommodate us seeing the apartment after working hours and was not overly pushy or forward. He was very knowledgeable and made our leasing experience a breeze.
Apartment hunting in NYC is a nightmare. Between the overpriced, tiny apartments and unprofessional brokers, it is probably one of the most emotionally draining things one has to do.
After looking at over ten apartments on the UWS, my boyfriend and I met with Ross to see a listing that I was sure was a bait-and-switch. Ross was punctual, professional, and didn't act like he hated his job and life like a lot of the other brokers we had met with. We saw a total of three apartments with him and wanted a little more time to think things over. Ross wasn't pushy and didn't give us the "well you're probably going to lose out if you don't decide now" schpeel. We ended up signing for the apartment and will be moving in next month.
All in all, Ross was professional, efficient, and pleasant and we would definitely recommend him to our friends.
Let's face it, apartment hunting in the city is stressful. Ross Kaplan, on the other hand, made it as pleasant as possible. First off, his inventory put the other places I saw to shame. Other brokers showed studios that went for more than my current one-bedroom, and my friends and family all said my current apartment is a steal. Second, he was punctual and accommodating with my schedule and even arranged for a second viewing on the same day. Third, he was never pushy (i.e. there was no “you gotta apply now! there was someone else viewing it this morning!”). Rather, he offered information and answered my questions about the unit, the building and the neighborhood. Fourth, he was extremely helpful in the application process. He even helped me negotiate the rent down and even came by my office to pick up checks/documents so I wouldn’t have to make the trip myself to leasing. Lastly, he checked up on me after I moved in, something brokers hardly do. Hopefully, I wont be renting another apartment any time soon, but I know who I will contact when I do. I wholeheartedly recommend Ross Kaplan to anyone looking to rent a new place. Ohh and did I mention there was no broker fee? Boom!
It was a real good experience working with Ross and his team at City Luxury, They were quick to respond, honest and very professional. Im very happy with my new place.
Simply put, Ross was amazing to work with. I was working on a very tight timeframe and he found me my dream apartment within hours. I moved from out of state and had no idea what I was doing, but Ross was informative and so helpful. He was such a lifesaver! Ross was incredibly efficient and worked extremely hard to find a home for me. He listened to what I wanted and made sure to find me a place that had everything on my checklist. He's also very friendly and a real joy to work with. I would recommend Ross to anyone and plan on using him again in the future. I could not imagine finding anyone better!
Ross and his team are very honest and enthusiastic about their work and service, I would recommend City Luxury to anyone looking for a new apartment. Thanks for all your help, Nani ;-)
I had the pleasure to work with Ross for the 3rd time now, He is know what he does and he is super helpful throughout the entire process, We rent out my current apartment (Needed bigger space) and quickly to fine a new and place. Everything went smoothly and quick, would definitely recommend them to my friends and family.
Looking forward for the 4th time.
I recently accepted a position in NYC and had a small window of time to find an apartment and relocate from Virginia. Ross made the entire process a easy and painless! He has a knowledge of the city and real estate market which allowed us to comfortable and follow his advise. I was on a plane home within 3 days and a new apartment in the New York City! Ross is a very professional and a pleasure to work with. I highly recommend him for your search!
A great broker to work with!! So easy and nice, got me a great deal on my apt!
Ross and his team at City Luxury were extremely helpful throughout the whole process making sure that I saw the best options available for my budget. He takes care of his customers, make them feel like they are his top priority (Even that he was dealing with few at the time). He is as good of a broker and in the New York Real estate is hard to fine.
I would highly recommend him as your broker.
We were very impressed how everything was on point. Ross found us an amazing 4 bedrooms apt in the in a great location at the UWS and it was NO FEE and we got 3 month free rent on top (So great). Ross is very professional, very respectful, honest, understood our needs and adjust to them, always on time, was very responsive via call, text and email. He know the neighborhood and give us lots of beginners tips.
Thank you Ross we enjoy working with.
I were really under a time crunch and only had a little over a week to find an apartment. Ross and his team at City Luxury were unbelievable, Professional, Straightforward and pleasant to work with. He find exactly what we were looking for right away.
Thank you Ross & City Luxury.
I met with Ross and his team at City Luxury after a series of disappointing attempts to find an apartment with other brokers in fast searches.Ross and his team took excellent care of us, helping me find a great apartment that fit within my budget in my #1 location choice in the city. Afterword he refuel me to his professional network witch includes movers, contractors, locksmith, window treatment company, cleaning and more... I can't thank him enough for that.
I would highly recommend City Luxury to anyone looking to get an apartment on an automatic driver. he made my move effortless.
I enjoyed working with Ross Kaplan at City Luxury as I was searching for a new apartment. He was not pushy like most realtors and always worked around my schedules which was extremely convenient. I would suggest Ross as you begin your apartment search.
I can only say great things about Ross and CITY LUXUR, He was very dedicated towards me and my husband in our search. Trust me, you won`t be just another renter to him. You can clearly see that he loves to help his clients with a good service to additional service referrals to and follow up after it was all done. He was always available to show us apt all around the city. He also went out of his way to accommodate our needs. Best broker in the city! Highly recommend!!!
Thank you very much, Looking forward to move in to my new place.
I was refueled to Ross by a friend who told me that I should work with Ross, I was very skeptical at start because I've had some really, really bad experiences. Ross was amazing, He showed me beautiful apartments and was pleased to tell me everything I needed to know about the surrounding neighborhood. He is a pleasure to work with and really set my mind at ease while looking for apartment. You can tell when someone has really vetted a place, and when they understand your needs.
We had a smooth, painless apartment hunting process with Ross. He helped us find our new apartment and showed us only places that fit our parameters. He was friendly and helpful throughout the whole process and has a much better inventory than other brokers out there!
Ross was great to work with, very responsive to our questions and flexible in scheduling. He stuck by us until the move in, would definitely work with him again.
Ross was an absolute pleasure to work with in order to find an apartment. He went above and beyond to find us the right fit that met our needs, helped us through the application process, and followed up with us once we were moved in to ensure everything went smoothly. I highly recommend working with Ross!
Ross helped us get an awesome apartment on the UWS. He was friendly, professional and efficient. He helped get all the right paperwork in order to ensure an easy process. We can't thank him enough!! Definitely recommend!!
Ross Kaplan from City Luxury was terrific. I cannot say enough about how much he helped us through the process. I would recommend him to anyone looking for an apartment in the city. Thank you Ross for helping us find a wonderful apartment.
Ross was great!! He found me exactly what we looking for and was a pleasure to work with. I would highly recommend working with Ross to anyone I know is looking.
Ross was amazing, He deliver excectly what i was asking for!
C. Size and qulity
D. NO FEE!!
Thank you so much I abselutly love the place. I will send my pepoel your way for sure.
After a poor experience with another broker on my first time apartment hunting in NYC (Totally waits of time), I meet Ross, He was a breath of fresh air,He listened to what I said I was looking for and make it easy realize what were important to me in an apartment. By the end of the meeting with Ross I had an approved application on an apt' I'm absolutely in love with and I can move right away and don't need to pay for an hotel (big saving). Thank you Ross for your hard work, and for putting up with my anxiety. I would absolutely recommend Ross at City Luxury, and I'll certainly use Him again should the opportunity arise.
Ross at City Luxury was attentive, punctual, and helped me find - and secure - my dream apartment! He was open to what I was looking for, found similar apartments, and was professional and courteous to me and to the building''s management. I hope I don''t have to move again, but if I do, I will be contacting Ross again! In the meantime, I will be referring all of my friends to him!
Ross was extremely helpful in securing our new apartment. He was immediately responsive when I first called, and moved quickly and efficiently in securing our application and eventual lease signing. Ross was direct, efficient, and very knowledgeable, with everything from the initial viewing, to the application process and lease signing, as well as the neighborhood and surrounding area.
Thank you Ross And good luck with the new company, City Luxury. I will definitely recommend you to anyone I know.
Ross Kaplan was an exemplary agent providing professional support in assessing what I was looking for and helping me find it. He is conscientious and thoughtful. I highly recommend Ross Kaplan to anyone seeking an apartment.
It was a pleasure working with Ross Kaplan in finding my apartment in Manhattan. He showed me apartments in a few areas and we ended up finding a great one in the UWS. He responded very quickly and have been friendly and professional. I liked the first apartment he took me to and then he showed me others that I loved even more. Then, as soon as I was ready, he supported me through every step of the application process. Compared to other agents I have met, he knows the city and is well connected. More importantly, I feel he gets quickly about what I want and recommended the possible good fits, especially if your time is limited, he won''t waste it and will show you what you need to see. I would highly recommend Ross Kaplan at City Luxury to be your next broker.
I had a highly positive experience with Ross Kaplan & City Luxury in my apartment search, I felt compelled to write a review sharing the details. I was somewhat reluctant to use a broker for my apartment search as I was looking for a "no fee" apartment. Also, having contacted Ross "out of the blue", I was not really expecting too much. But Ross soundly surpassed all my expectations and in less than one-week''s time, found an apartment for me that matched my needs in terms of both price and features. He was extremely responsive, punctual and thorough. I would happily recommend Ross to anyone looking for an apartment in New York City.
Thank you Ross, It was great working with you. I will recommend you to anyone I know.
I moved in over the weekend, I love the place.
Ross was prompt and professional. He got our deal done quickly and was easy to work with.
Its the 3rd time Ross helping me to fined a place, When you are working with an agent who on top of there game and listening to what you like/wish/need its easy or Ross make it looks easy.
Ross pre selected for me the best five choices of what he was thinking will work for me and BINGO I can see my self at home in any of the five. A word of advice when you fine a great, trust wordy and reliable real estate agent in the NY keep it. Ross thank you once more, See you next time.
Ross was recommended to us by a friend who fined an apt' with Ross. He is an awesome relator. I have had a lot of experience with pushy, rude and inattentive relators in the past and she definitely not one! We needed to get an apartment ASAP are landlord sold his place and left us no much time. Ross made some fast moves and used his connections to find us a an AMAZING apt'. We walk the streets with Ross in the rain (Ross give me his umbrella) and by the end of the day we submitted an application and got a quickly approved!
My friend told me he is good, He excited my exception, he is that good!
Thank you Ross.
Chico Ben David,
When transitioning to New York, I was very hesitant in using a broker, but Ross put me at ease immediately. He was a pleasure to work with and he really made the whole process comfortable. Ross asked all of the right questions to find the perfect apartment and location to suit my needs and requirements. I highly recommend Ross because he is experienced and knows the city inside and out. He is also genuine and sincere in his approach. I will work with Ross again and know that I have a person in the industry I can trust.
Ross knew exactly what I was looking for and I was able to find an apartment on the first day with him.
Ross is the best! He called me right away and provided his support.
Ross was great. He showed me a bunch of different apartments and I found one that I love. He helped me through the daunting application process and has been there to answer any questions that I might have. And he is a great guy! Employ him!
Ross is a Fantastic agent! I can not say enough about his professionalism, knowledge and devotion to me and my wife. I've just sign the leases for my great new apt' and both my wife and I are so happy (We never been on the same page regards apt' search). We had the pleasure of working with Ross and have learned so much from him.
Thank you Ross see you next time!
Ross was attentive, punctual, and helped me find - and secure - my dream apartment! He was open to what I was looking for, found similar apartments, and was professional and courteous to me and to the building''s management. I hope I don''t have to move again, but if I do, I will be contacting Ross again! In the meantime, I will be referring all of my friends to him!
Ross has been one of the most professional and proactive brokers that I've had the pleasure of working with in New York City. He contacted me immediately by phone and email once I saw something I liked on rent hop. Once we met, he showed me a number of apartments that fell within my specs, and then he helped expedite my application review process...even during the Jewish holidays, where some individuals may have been off work. iWork's gladly recommend Ross to any family member, friend, or colleague looking to rent.
I had an exceptional experience working with Ross! He went well above and beyond the call of duty to meet my expectations.
First, his listings are exactly as advertised. Unlike many brokers, who attempt to lure you with images of a great apartment (that''s likely been off the market for weeks) His listings are just as promised.
Personable, kind, and honest - you couldn''t hope for a better combination. I highly recommend him he''s the first person I''d call.
Ross was very helpful and accommodating! He showed us places that met all of our needs!