Flex/Convertible Bedrooms Advertising Policy
In order to continuously provide renters with the highest quality apartments, all advertised listings on our site must have the original, true bedroom count displayed.
For agents advertising via syndication feeds through RealtyMX, Nestio, OLR, etc:
- Please follow the syndication platforms’ policies on how to advertise flex/convertible units. For example, on RealtyMX, you must input the true bedroom count and check off the “Convertible” box on RealtyMX. We will make sure to work with each of our syndication partners to ensure that your listings feed over accurately.
For agents advertising manually on RentHop:
- Convertible: If the listing is convertible, you must check the “Convertible” box during the listing creation process. Our system will automatically add one flex bedroom to the search results for renters. For example: checking off the box on a Studio will ensure that the listing shows as a Studio/Flex One, checking off the box on a One-Bedroom will ensure that the listing shows as a One Bedroom/Flex Two, etc.
- Double Convertible/ T-Wall Flex: If the listing is a double convertible or is a T-Wall flex, then you must check the “Double Convertible/T-Wall Flex” box during the listing creation process. Our system will automatically add two flex bedrooms to the search result for renters. For example: checking off the box on a Studio will ensure that the listing shows as a Studio/Flex Two, checking off the box on a One-Bedroom will ensure that the listing shows as a One Bedroom/Flex Three, etc.
By inputting the true bedroom count and checking off the “Convertible” or “Double Convertible/T-Wall Flex” box, your listing will appear under renter searches for both the true bedroom count and flex bedroom count!
Our compliance team will be routinely checking listings on the site to ensure that all users are in compliance with this policy. Failure to comply will result in a temporary suspension of the account and removal of Credits and listings. Accounts that show repeated disrespect for our policies may be permanently banned.
RentHop works because the majority of landlords and managers believe in honest and truthful advertising. Please direct any questions regarding this policy to support@renthop.com.
